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Transcript Requests

Official Transcript Requests

The Riverside Community college District has partnered with Credentials Solutions to provide students with TranscriptsPlus ordering services. Students should be aware of the following before submitting an official transcript request.

  • The first two official transcript requests are free.
  • Each order can facilitate a maximum of five individual transcript requests.
  • The RCCD transcript includes coursework completed at Riverside City College, Norco College and Moreno Valley College.
  • It is the student's responsibility to check on the completion of grade changes and the posting of degrees and final grades. Students should login to WebAdvisor and view their unofficial transcript to verify the accuracy of their information before submitting request for an official transcript.
  • The processing time of your transcript request will be extended an additional 7-14 business days if you request a General Education Certificate. Students who do not know if they should request a General Education Certificate should read the descriptions below.
  • Transcripts not picked up within 90 days will be destroyed.


How to Order


The most efficient means of submitting a transcript request is through WebAdvisor. All former students have been assigned a User ID and default password for WebAdvisor. For instructions on how to login to WebAdvisor, please refer to WebAdvisor’s Login Help page.

Students Unable to Log In to WebAdvisor

Students who cannot login to WebAdvisor can submit their transcript request directly through TranscriptPlus. Students can also call Credentials Solutions Customer Service at 1-847-716-3005 and place a phone order for an additional $10 charge. Additional processing time may be required to authorize the order.

Order Status

Students can check the status of their request on WebAdvisor through Credentials' self-service portal. Students will receive regular email updates about the status of their order; students also have the option to receive these updates via test message.

Request Types and Pricing

Students have the option to have the transcript delivered directly to the recipient or to pick up their transcript in person. Please note the following for pickup orders:

  • A valid photo ID must be presented at the time of pickup.
  • A third party can pick up a transcript on a student’s behalf. The specified third party must be able to provide a valid photo ID.

Transcripts will not be released until all financial obligations to the District have been paid and any outstanding holds have been ended. Students should verify that all final grades, grade changes, and degrees have posted by viewing their unofficial transcripts on WebvAdvisor before placing their order.


Processing Time


E-Transcript Request

Immediate delivery to institutions in the Credentials Transcripts Network

$7 per transcript

Regular Mail/Pickup Request

3-4 business days

$7 per transcript

Rush Mail/Pickup Request

1 business day

$17 per transcript

Same-Day Pickup Request

2 hours (during hours of operation) Orders must be submitted 2 hours prior to close of business

$20 per transcript

Same-Day Mail Request

Mailed same-day if order submitted before 11 am

$20 per transcript

Federal Express Service

In addition to the above fees, FedEx service is offered at the following rates:

Shipping Type


Domestic Service (main 48 states)

$20 per recipient

Domestic Service (Alaska or Hawaii)

$23 per recipient

International Service

$43 per recipient


General Education Certificates

CSU — California State University General Education (CSUGE)

The CSU General Education Breadth is a pattern of courses that community college students can use to satisfy lower division general education requirements for any California State University campus.

UC — Intersegmental General Education Transfer Curriculum (IGETC)

The UC Intersegmental General Education Transfer Curriculum is a pattern of courses that community college students can use to satisfy lower division general education requirements for any University of California or California State University campus.

If you have any questions about satisfying the requirements for these certifications, please meet with a counselor.


Extra-Curricular Activities Record

The Extra-Curricular Activities and Honors Coursework Record is available for students to have their participation in college clubs and/or district organizations, student government, service to the community on behalf of a club, publications, scholarships, and awards acknowledged and mailed with their transcripts. The form also serves as a record for Honors Coursework taken at MVC.

This form is now available on-line for students to type in their activities and/or coursework, print out the form utilizing only 1 page (double-sided), and then take the form to their advisors for signatures.

After compiling all of the signatures the form must then be taken for signature to a campus student service official for clubs and activities; if for Honors coursework an academic service official's signature is required. For scholarships please obtain the signature from the Director of Student Financial Services. When students request transcripts, this form will be copied and mailed out with the transcripts.

Please keep in mind that only one form is mailed out. If students turn in an Extra-Curricular Activities and Honor Coursework Record form and then stay at Moreno Valley College longer and turn in another form, the second form must have all of the first form's information on it, including signatures. Only the current form will be mailed. It is important to keep this form neat, grammatically correct, and preferably typed.


Download iconDownload the Extra-Curricular Activities RecordMS Word