Student Services Live!
Welcome to Student Service Live! We want to help you with your registration and student services needs. Join members of the Admissions and Records, Assessment, and Financial Aid teams for assistance Monday through Thursday. Our support center is available online, through Zoom.
Student Services Live! offers a one-stop resource center where you can get help from Admissions and Records, Financial Aid, and Assessment. Detailed services include:
- Get help registering for classes, resetting student emails, and account holds
- Information about account holds
- FAFSA application assistance
- Information about your financial aid status
- Assistance with understanding placement results
- Help getting answers to general college questions
Hours and Availability
The Student Service Live! team is available at the following days and times:
- Monday - Thursday: 9 am - 5 pm
- Friday: 9 am - 12 pm
Please note that hours are subject to change.
Before You Get Help
Before you get help, you'll need the following:
- Access to an internet-connected device, as support sessions are hosted online through Zoom.
- We protect your private information! For detailed assistance concerning your student information, please have a valid Photo ID ready - this will require a camera or webcam. If a photo ID is not available to be shown to a college employee, only general questions can be answered.
- Know your student ID number.
- If possible, have access to your student email.
Please note that staffing is limited. Students will be placed into a waiting room upon joining the support center and will be assisted in the order that they arrive.
Open Counseling with Counseling Live
Counseling Live connects you over Zoom with a counselor on a same day basis without needing an appointment. Counseling Live is first-come, first-served for counseling needs beyond the quick answers that can be provided in Student Services Live.
- Academic advising and course selection
- Assistance with dates and deadlines
- Add/Drop classes and consequences
- Credit/ No credit grading
- Readmit contracts
- Matriculation appeal petition forms/ Prerequisite validation forms
- Development of or updating an abbreviated or comprehensive student educational plan
- Career counseling
- Transfer, certificate, associate, and/or graduation requirements
Need to get in contact with us? Contact the office you need help from directly!