Technology Support Services
Welcome to the Technology Support Services (TSS) department. This new department was formed in July 2014 through an internal reorganization process at MVC to better serve the College in the area of technology for both academic and administrative users.
Currently, the TSS department houses the following groups:
|FOR TECHNICAL SUPPORT, SUBMIT A NEW REQUEST:|
|Submit an Order||Go to ServiceDesk (formerly known as Footprints)||Send a Request|
Answers service calls, routes service tickets to appropriate support teams, monitors quality of service.
Any staff or faculty member can contact the district Helpdesk at firstname.lastname@example.org (preferred) or (951) 222-8388.
Free and Discounted Software
The California Community Colleges Chancellor's Office offers FREE resources to all faculty, staff, and students. Additionally, numerous vendors and services have reduced education pricing. View the technology discounts page for a comprehensive list of software, hardware, and other services available at free or discounted prices.
- Adobe Professional X Help File (25MB)pdf
- Email (Office 365)
- Free and discounted software, hardware, and services for faculty, staff, and students
- How to use a document camera (aka Elmo)
- View a listing of all California Community College technology initiatives, resources and tools available to students, faculty and staff
|Phone Number: (951) 571-6200 New|
Julio Cuz, Technology Support Services Manager
|To request technical support and resources, select the appropriate group above|